Our database support team becomes part of your database environment to provide unprecedented 24x7x365 service. There is no standard list of DBA activities you are restricted to. We perform any DBA support task anytime you need it. Within our company’s best practices, our expert DBA will provide routine tasks, such as patching, backups (DR solutions), maintenance and implementation activity, configuration installation, performance tuning, capacity planning, Replication solutions, High Availability (HA), etc..
Our proactive database support will ensure that your database environment receives the preventative care it requires for the future while also promising to have the availability to respond to your most critical needs with integrity. The delivery design of our database support will never restrict your company’s ability to optimize your environment or ignore opportunities to improve current practices.
We provide DBA consulting and advisory engagements of any length or depth that you define, and deliver Oracle consulting, SQL Server consulting, and MySQL consulting with superior performance.
We pride ourselves on our ability to provide the most effective solution and avoid over-architected and expensive options that may interrupt the goal of keeping your business up and running as smoothly as possible. Our DBA consultants and advisors can suit your needs whether you require on-site, off-site, onshore or offshore delivery. We can handle several projects requested in parallel or sequentially.
We are a full service database services organization that has built a robust community of DBA experts across the country. Because of this specialization, many clients have turned to us to find specialized expertise, additional DBA capacity or other database staff augmentation needs. It is our mission to provide the best database staffing support to our customers with a delivery design that meets their needs as an organization.
We have acquired an extensive network of DBAs across many competencies and geographies. Through our extensive DBA recruiting process, we are proud to offer this staffing service to our clients and are confident that our technical vetting process will ensure that you receive the best candidate possible.
In addition to our DBA staffing services, we also offer a 24×7×365 database support team on demand to step in if required. All of our DBAs on-site come equipped with the support of Ngenious Solutions’s remote team to provide additional capabilities, such as escalation and troubleshooting and additional technical validation or manpower when it is required.
We have extensive experience planning and implementing database projects to meet your technical and business needs. While database consulting companies may dictate the right path, our DBA experts integrate themselves into your internal team to understand your company and develop a practical solution best suited to your environment and business goals. You will save the time of developing a new database project plan and money in avoiding the pitfalls of new implementations while also ensuring that your company’s unique needs are met.
All database projects are unique, requiring an in-depth understanding of the project at hand and the database environment. The project assignments can range from subsections of a larger project or entire departmental initiatives. They can be driven by application needs or developmental efforts. Projects can be forecasted strategically or can be an immediate unanticipated need. Regardless, Ngenious Solutions offers the database project support that can react, plan and implement any type of DBA project.
Some of our clients need multiple small database projects as a single statement of work or have requested a structured long-term agreement that suits their budget and hedges against future emergencies. In response, we can discuss various options to determine which project options are best suited for your company needs.
Our database monitoring services encourages your DBAs to focus on the things that really matter and alleviates them from the constant worry of potential database alerts. We operate 24x7x365 database monitoring and support with on-shift DBAs – not just on-call rotation – supported by our delivery centres in New Jersey, and Mumbai. Utilizing multiple remote database monitoring locations enables our team to cover the time zones in which our clients operate.
By combining both onshore and offshore services, represented by a U.S.A -based Primary DBA, our remote database coverage provides benefits of an on-staff Tier-3 DBA, plus those of our remote service during “off” hours
Proactive database tuning is our best practices and is a key differentiator from our competitors. We believe that quality service is to continually suggest, test and implement tuning changes to your database, server or instance simultaneously while your internal DBA team can work on other priorities.
We provide tuning services for both long-term proactive and immediate short-term needs. Short-term tuning may require tuning of SQL statements, reports query, jobs, and backups. Proactive tuning incorporates database utilization, license optimization, ETL loading, clustering, log shipping, replication jobs or preproduction work. In any of these cases, our database tuning expertise can ensure that your database is optimized for performance and running smoothly.
Our database assessment services will enable you to execute your plans for success with precision and confidence. In any company, a baseline is an important starting point for all parties to agree upon and shape future plans.
Our senior-level database administrators perform on a daily basis, they are ideal experts at leading the effort to conduct a detailed database analysis of your SQL Server, Oracle, and MySQL environment. Whether you have a small environment that can be assessed in one day or a large complex environment that requires a team of experts diving into the details for months, we can provide key insights, short- and long-term database recommendations, optimization opportunities and information on alternative database approaches to your environment.
Before launch of an assessment, discovery interviews are conducted to connect with any staff involved in the design and implementation of any changes in the database environment. During this phase, we review:
After the interviews, Ngenious Solutions documents and analyses what it learned in the discovery phase. Further remote database access may be required within your environment, in compliance with your security policies, in order to complete the assessment.
Our administrators perform the latest database upgrades across multiple database environments every day using various methods, testing, configuration and fall-back routines. We service any version, any operating system, and any complexity – and have likely seen and completed it already in more than 200 upgrades we have performed in the past years. Our expert DBAs frequently assist further in implementing new Capabilities and performance improvements, ultimately improving database availability, reliability and recoverability.
Ngenious Solutions is unique in its capacity to design, document, articulate from continual upgrade scenarios and shared intellect to quickly get your solution in place.
Most companies don’t care about their database, they care about their data. They want it available, quick access, and worry about it. They want someone to consult and advise when they need to make changes, and want alerts when things go wrong. We provide comprehensive, 7×24 remote DBA support. We monitor and respond to alerts tuned specifically for your databases as well as tackle projects, provide architecture and design advice, and much more.
We focus on your database so you can focus on the data that drives your business.
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